Contact information

We’re here to help.

For questions about orders, products, shipping, or exchanges, please contact us using the information below. Our team will respond as soon as possible.

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Email
brandnheuw@gmail.com

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Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (AST)

Responses may take up to 24–48 business hours.

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Order Support

If you’re contacting us about an order, please include:

• Order number

• Full name used at checkout

• Description of your request

This helps us assist you faster.

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Damaged Items

If your order arrives damaged, contact us within 7 days of delivery and include photos of the item and packaging.